Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.

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Shipping Regions

We currently ship to the following countries:

Domestic — United States, Canada, United Kingdom, Australia
International — Germany, France, Italy, Netherlands, Spain, and other EU countries

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Delivery Times & Rates

Domestic orders usually arrive within 3–7 business days.
International orders may take 7–15 business days, depending on location and customs processing.

Shipping fees:
Domestic — Free on orders over $70 / $4.99 flat rate for orders under $70
International — Calculated at checkout based on your location

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Tracking

Once your package ships, we’ll send you a tracking number by email so you can follow your delivery in real time.

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Customs & Duties

International orders may be subject to customs duties, VAT, or other import fees. These charges are not included in our prices and must be paid by the customer upon delivery.

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Questions?

For help with your order, please contact us at [symo@helpcenter.com] — we’re happy to assist you.